Privacy Policy
Effective date: February 26, 2021
Last Updated date: February 26, 2021
Note: This Privacy Policy applies to users outside the Mainland China (registered country/region other than "Mainland China"). This Privacy Policy does not apply to users within Mainland China (registered country/region as "Mainland China"). For users in Mainland China, please click
[https://www.lovol.com/upload/file/2025/05/12/5c43cdca026341609c1b4a5176f680b9.pdf ] to view the applicable Privacy Policy.
Welcome to the [Weichai Lovol] website operated by Weichai Lovol Intelligent Agricultural Technology Co., Ltd. (Registered Address: [No. 192, Beihai South Road, Fangzi District, Weifang City, Shandong Province], Contact: [400-6589-888]), and Weichai Lovol Intelligent Agricultural Technology Co., Ltd. Beijing Smart Agriculture Technology Center (Registered Address: [Unit 10, Room 1401, 14th Floor, Building 3, Compound 6, Lizexi Street, Chaoyang District, Beijing] , Contact: [0536-7606215]; collectively referred to as "We" or "Us").
When you visit our website, use our products, and/or services, we may collect and process your relevant personal information. We understand that the security of any user’s personal information is of utmost importance, and we are committed to safeguarding your personal data and privacy with the highest level of care. This Privacy Policy applies to your access to the Weichai Lovol Website and all products and/or services provided through the website (collectively referred to as "our products and/or services"). Through this policy, we aim to explain how we collect, use, store, share, and transfer your information when you visit our website or use our products/services. Additionally, we will outline the methods available to you for accessing, modifying, deleting, protecting your personal information. For clauses or content within this Privacy Policy that may significantly impact your rights and interests, we have used bold text to highlight them for your attention.
Before continuing to use the products and/or services provided by the Weichai Lovol Website, please read this Privacy Policy carefully to ensure you fully understand all its terms and key points. By choosing to use our products/services—or continuing to use them after we update this policy (we will notify you of any updates)—you acknowledge that you agree to the full content of this Privacy Policy (including any revised versions) and consent to our collection, use, sharing, and processing of your information in accordance with this policy.
This Privacy Policy applies to the Weichai Lovol Website（The official URL is: https://en.lovol.com/agricultural/pro_order.htm）.
This Privacy Policy helps you understand the following:
Ⅰ How We Collect and Use Your Personal Information
Ⅱ How We Share, Transfer, and Disclose Your Personal Information
Ⅲ How We Store, and Protect Your Personal Information
Ⅳ How We Use Cookies and Other Tracking Technologies
Ⅴ How You Can Manage Your Personal Information
Ⅵ How We Handle the Personal Information of Minors
Ⅶ How This Privacy Policy Is Updated
Ⅷ How to Contact Us
Ⅸ Dispute Resolution
Ⅹ Supplemental EEA+ Privacy Statement
Ⅰ How We Collect and Use Your Information
We will collect and use your personal information in the following scenarios or for the following purposes:
1. Providing Account Registration and Login Services
When you register as a user, we will collect your username, password, phone, email, and company (optional), as well as verification codes to create your account. If you do not provide this information, you will not be able to register/log in to your Weichai Lovol Website account or use any user services under the account system.
If you refuse to submit the above information, you will not be able to use the registration/login services, but you may still browse the website.
2. Providing Product Inquiry Services
When you use our product inquiry service, we will collect your name, phone, email address, business category, preferred product type, preferred product model, the country you are located in and your message, so that we could get contact with you, prioritize processing your request, and ensure a timely response..
If you refuse to submit the required information, you will not be able to use the product inquiry service, but you may still browse the website.
3. Providing Feedback Services
You can submit your information requests through Feedback Services and receive feedback about our products and services. When you submit information requests, we will collect your name, phone number, your email address, the country you are located in and your message, verification code, so we can promptly process your information request and provide you with the requested materials.
If you refuse to submit the required details, you will not be able to use the feedback service, but you may still browse the website.
4. Exceptions Requiring Your Consent
You acknowledge that, under applicable laws and regulations in Mainland China, we may collect and use personal information without your explicit consent in the following circumstances:
(1) Contractual Necessity: When necessary to enter into or fulfill a contract to which you are a party, or to implement human resource management per legally established labor rules or collective agreements.
(2) Legal Obligations: When necessary to comply with legal duties or obligations.
(3) Public Health & Safety: When necessary to respond to public health emergencies or to protect an individual’s life, health, or property in urgent situations.
(4) Public Interest: When processing personal information within a reasonable scope for public interest purposes, such as news reporting or public oversight.
(5) Publicly Available Information: When processing information you have voluntarily disclosed or that is already lawfully public, within reasonable limits.
(6) Other Legal Scenarios: Other circumstances stipulated by laws or administrative regulations.
5. If you have questions about the legal basis for our collection and use of your personal information or need further details, please contact us using the methods provided in Section VIII "How to Contact Us".
Ⅱ How We Share, Transfer, and Disclose Your Personal Information
1. Sharing
We will not share your personal information with any other company, organization, or individual without your consent, except in the following cases:
(1) Sharing with Explicit Consent: We may share your personal information with third parties after obtaining your explicit consent.
(2) Legal or Regulatory Requirements: We may share your personal information as required by laws, regulations, or mandatory government orders.
2. Transfer
We will not transfer your personal information to any company, organization, or individual, except in the following cases:
(1) Transfer with Explicit Consent: We may transfer your personal information to third parties after obtaining your explicit consent.
(2) In the event of mergers, acquisitions, bankruptcy liquidation, or business/asset transfers involving personal information, we will inform you of the name and contact details of the company that receives your personal information, and require the new company or organization holding your personal information to continue to be bound by this privacy policy. Otherwise, we will require the company or organization to re-obtain your authorization and consent.
3. Disclosure
We will only disclose your personal information under the following circumstances:
(1) With Your Explicit Consent.
(2) Legal Obligations: When required by laws, legal proceedings, litigation, or mandatory government orders.
(3) Regulatory Compliance: For any disclosure requests, we will demand corresponding legal documentation (e.g., subpoenas or official inquiries). We are committed to transparency within legal limits.
3. Exceptions to Prior Consent for Sharing, Transfer, or Disclosure
Your prior authorization is not required in the following scenarios:
1. When directly related to national security or defense security;
2. When directly concerning public safety, public health, or significant public interests;
3. When directly connected to criminal investigations, prosecution, trial, or execution of court judgments;
4. When necessary to protect vital legal interests (e.g., life, property) of you or other individuals where obtaining consent is impractical;
5. When you have voluntarily made the information publicly available;
6. When collected from legally disclosed sources (e.g., lawful news reports, government information disclosures);
7. When necessary for contract execution at the data subject's request;
8. When essential to maintain security and stable operation of our products/services (e.g., identifying or resolving technical failures);
9. Other circumstances stipulated by laws and regulations."
In accordance with statutory provisions, the sharing or transfer of anonymized personal information - where the receiving party is verifiably unable to reconstruct or re-identify the data subjects - shall not be deemed as regulated sharing, transfer or public disclosure of personal information under the law. Consequently, the preservation and processing of such anonymized data shall be exempt from separate notification requirements and the obligation to obtain prior consent.
Ⅲ How We Store and Protect Your Personal Information
1. Storage of Personal Information
(1) Retention Period: Please note that all personal information you provide while using our products and/or services will be retained for the duration of your use, unless you delete it or refuse collection through system settings.
(2) Storage Location: The aforementioned information will be stored within the territory of the People's Republic of China. Should cross-border data transfer be necessary, we will separately obtain your explicit authorization in compliance with applicable laws and regulations governing data exportation.
2. Protection of Personal Information
(1) Security Measures
① We employ industry-standard security safeguards to protect your personal information against unauthorized access, disclosure, alteration, damage, or loss. We implement all reasonably feasible measures to secure your data.
② Encryption technologies are utilized to ensure data confidentiality, while trusted protection mechanisms guard against malicious attacks.
③ Access control protocols restrict personal information access to authorized personnel only. Employees and partners handling your data are bound by confidentiality agreements that define responsibilities and conduct standards. Violations will incur legal liability.
④ Regular security and privacy training programs reinforce staff awareness regarding personal information protection.
⑤ We implement reasonable measures to avoid collecting irrelevant personal data. Retention periods are strictly limited to achieving the purposes stated in this Privacy Policy, unless extended retention is legally permitted.
(2) Security Advisory
① The internet is not an absolutely secure environment. As emails, instant messaging, and other communication channels are unencrypted, we strongly advise against transmitting personal information through these means.
② While we strive to ensure the security of information transmitted to us, no method is 100% secure. Should our physical, technical, or administrative safeguards be compromised—resulting in unauthorized access, disclosure, alteration, or destruction of data that infringes your rights—we shall assume corresponding legal responsibilities.
③ You are solely responsible for any privacy breaches caused by voluntarily posting or disseminating sensitive information through Weichai Lovo Website services.
④ Disclosure of financial account details (e.g., bank cards, credit cards, third-party payment accounts/passwords) via our services is strictly prohibited. Any resulting losses shall be borne solely by you.
⑤ We reserve the right to immediately delete accounts and suspend services if fraudulent impersonation or unauthorized use of identities is detected during website authentication, pending submission of sufficient evidence by the affected user.
(3) Security Incident Notification
① Contingency plans are established to address cybersecurity incidents (e.g., system vulnerabilities, malware, network attacks). Immediate remedial actions will be taken upon detecting threats.
② In the event of a personal data breach, we will notify you as required by law regarding: the nature of the incident, potential impacts, corrective measures taken/recommended, and mitigation steps available to you. Notifications will be delivered via email, letter, phone, or push alerts; public announcements will substitute individual notices when direct communication is impractical.
③ Should you discover any unauthorized disclosure of your personal information, promptly contact us using the methods provided in Section VIII "How to Contact Us" to enable timely countermeasures.
IV. How We Use Cookies and Other Tracking Technologies
Cookies and similar technologies such as device identifiers are commonly used on the internet. When you use the Weichai Lovol website and related services, we may employ these technologies to send one or more cookies or anonymous identifiers to your device to collect and recognize information about your access to and use of our products. We assure you that cookies will not be used for any purposes other than those specified in this Privacy Policy. The primary functions and services enabled by our use of cookies and similar technologies include:
We may set authentication and security cookies or anonymous identifiers to verify your secure login to the service and to detect instances of unauthorized access, fraud, or other illegal activities. These technologies also help us improve service efficiency by enhancing login processes and system response times.
V. How You Can Manage Your Personal Information
In accordance with relevant Chinese laws, regulations, standards, as well as common practices in other countries and regions, we guarantee you the following rights regarding your personal information:
1. Accessing and Correcting Your Personal Information
Unless otherwise stipulated by laws and regulations, you have the right to access and correct your personal information at any time. You may contact us through Section VIII "How to Contact Us" to request access to or correction of your personal information. We will respond to your request within 15 business days.
2. Deleting Your Personal Information
(1) If you need to delete your personal information, you may submit a request to us through the contact details provided in Section VIII "How to Contact Us" of this Privacy Policy. After verifying your identity, we will respond to your deletion request within 15 business days.
You may request the deletion of your personal information under the following circumstances:
① If our processing of your personal information violates laws or regulations;
② If we collect or use your personal information without obtaining your consent;
③ If our processing of your personal information breaches our agreement with you;
④ If you no longer use our products or services, or if you deactivate your account;
⑤ If we terminate our services or operations.
(2) If we decide to comply with your deletion request, we will also notify the entities that have obtained your personal information from us and require them to delete it promptly, unless otherwise stipulated by laws or regulations, or unless these entities have obtained your separate authorization.
(3) After you delete your personal information from our products and/or services, we may not immediately remove the corresponding information from our backup systems but will delete it when the backup is updated.
3. Obtaining a Copy of Your Personal Information
You have the right to obtain a copy of your personal information. You may contact us through Section VIII "How to Contact Us" of this privacy policy, and we will process your request within 15 business days after verifying your identity. Where technically feasible (e.g., through compatible data interfaces), we may also transmit a copy of your personal information directly to a third party you designate.
4. Withdrawing Your Consent
You have the right to withdraw your authorization. You may contact us through Section VIII "How to Contact Us" of this Privacy Policy, and we will process your request within 15 business days after verifying your identity. Please understand that certain basic personal information is required to fulfill specific business functions. After you withdraw your consent or authorization, we will no longer be able to provide you with the corresponding services or process the relevant personal information. However, your decision to withdraw consent or authorization will not affect the processing of your personal information conducted prior to the withdrawal.
VI. How We Handle Children’s Personal Information
Our products, website, and services are primarily intended for adults. Children under the age of 14 may not use our services without the consent of a parent or guardian. If we discover that we have collected a child’s personal information without prior verifiable parental consent, we will take steps to delete the data as soon as possible.
VII. Updates and Notifications Regarding This Privacy Policy
1. We may update this Privacy Policy from time to time. Please read the revised Privacy Policy carefully and consider whether you agree to the updated terms. If you continue to use the products or services provided through the Weichai Lovol website after revisions to this Privacy Policy, it constitutes your full reading, understanding, and acceptance of the revised Privacy Policy and your agreement to be bound by its terms. If you do not agree to the modified Privacy Policy, you have the right to and must immediately cease using the services of the Weichai Lovol website. Your continued use of the services will be deemed as your acceptance of the modifications to the relevant terms of this Privacy Policy.
2. We will not reduce your rights under this Privacy Policy without your explicit consent. Any changes to this Privacy Policy will be posted on this page.
3. For significant changes, we may provide more prominent notice (including, for certain services, notifications via the website or pop-ups explaining the specific changes to the Privacy Policy).
4. Significant changes to this Privacy Policy include but are not limited to:
(1) Major changes to our service models, such as the purpose of processing personal information, the types of personal information processed, or how personal information is used;
(2) Major changes to our ownership structure or organizational framework, such as changes in ownership due to business adjustments, bankruptcy, or mergers;
(3) Changes to the primary recipients of shared, transferred, or publicly disclosed personal information;
(4) Major changes to your rights and how you may exercise them regarding the processing of personal information;
(5) Changes to the department responsible for personal information security, contact details, or complaint channels;
(6) When a personal information security impact assessment report indicates high risks.
5. If you do not agree to the modified Privacy Policy, you have the right to and must immediately cease using the services of the Weichai Lovol website. Your continued use of the services will be deemed as your acceptance of the modifications to the relevant terms of this Privacy Policy.
VIII. How to Contact Us
If you have any questions, comments, suggestions, complaints, or reports regarding this Privacy Policy, you may contact us via the following:
Email: 【limingyu@lovol.com】
IX. Dispute Resolution
1. Any disputes arising from this policy or our handling of your personal information may be brought before the Fangzi District People's Court in Weifang City, Shandong Province.
2. If you believe that our processing of your personal information has infringed upon your legitimate rights and interests, you may also file a complaint with the relevant government authorities.
Ⅹ Supplemental EEA+ Privacy Statement
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland (collectively referred to as "EEA+"), please review this EEA+ Supplemental Privacy Statement. This statement is provided exclusively to business entities located in EEA+. It supplements our Privacy Policy and describes how we process your personal data when you use or interact with our products and/or services. In the event of any inconsistency between this Privacy Policy and the EEA+ Supplemental Privacy Statement, the latter shall prevail.
If you are located in the EEA, the processing of your personal data is governed by the EU General Data Protection Regulation (GDPR) and applicable local data protection laws. If you are located in the United Kingdom, the processing of your personal data is subject to the UK GDPR. References to "GDPR" shall mean the version of the General Data Protection Regulation applicable in your country. If you are located in Switzerland, the processing of your personal data is subject to the New Federal Act on Data Protection (nFADP), and references to GDPR herein shall be construed mutatis mutandis to apply the nFADP.
1. Who is the Data Controller?
The data controllers are Weichai Lovol Intelligent Agricultural Technology Co., Ltd. (Registered Address: [No. 192, Beihai South Road, Fangzi District, Weifang City, Shandong Province], Contact: [400-6589-888]) and Weichai Lovol Intelligent Agricultural Technology Co., Ltd. Beijing Smart Agricultural Technology Center (Registered Address: [Unit 10, Room 1401, 14th Floor, Building 3, Compound 6, Lizexi Street, Chaoyang District, Beijing], Contact: [010-58710803]) . To contact our EEA and UK GDPR representative, please email [limingyu@lovol.com].
2. What Types of Personal Data Do We Collect and How?
Please refer to Section Ⅰ “How We Collect and Use Your Information” above.
3. For What Purposes Do We Process Personal Data?
Please refer to Section Ⅰ “How We Collect and Use Your Information” above.
4. What Legal Bases and Legitimate Interests Do We Rely On?
If we have entered into a contract with you and the processing is necessary for the performance of that contract or for taking pre-contractual measures at your request, the legal basis is that it is necessary under Article 6(1)(b) of the GDPR.
If the processing is necessary for compliance with applicable legal obligations under EEA or UK law, the legal basis is that it is necessary under Article 6(1)(c) of the GDPR.
In certain cases, based on an assessment of our interests and your privacy and other fundamental rights, the processing is necessary for our legitimate interests, including our efforts to provide you with a positive user experience, comply with laws or regulations outside the EEA or UK, maintain the security and integrity of our products and/or services and related platforms and systems, operate and optimize our business, improve our products and/or services, develop new services and manage our relationships with users. In these cases, the legal basis is that it is necessary under Article 6(1)(f) of the GDPR. For more information about our assessment of the balance between legitimate interests and privacy and other fundamental rights, please contact us upon request.
In certain cases, we rely on your consent under Article 6(1)(a) of the GDPR to process your personal data, including when we use non-essential cookies or other technologies to process your data. In these cases, you may withdraw your consent at any time by using the consent settings on our products and/or services or by sending an email to [limingyu@lovol.com] describing which of our data processing activities you wish to withdraw consent from, and the withdrawal will take effect for future processing.
5.Which Categories of Recipients Receive Personal Data from Us?
Please refer to Section Ⅱ “How We Share, Transfer, and Disclose Your Personal Information” above.
6. Where Is Your Personal Data Processed and on What Basis Do We Transfer It Across Borders?
We may disclose personal data to third parties in locations including the People's Republic of China. We take measures to ensure our processors provide an adequate level of data protection by implementing appropriate safeguards and properly executing data transfer arrangements. If you have any questions or need more information, you may contact us at [limingyu@lovol.com].
7. How Long Do We Process Personal Data?
We retain your personal data only for as long as necessary for the processing purposes or as required by law. The duration for which we retain personal data depends on the purposes for which we collect and use it and our need to retain the personal data to comply with applicable laws (including meeting any legal, regulatory, tax, accounting, or reporting requirements). If we retain personal data solely to meet legal requirements, we will take measures to prevent further processing of your personal data. Once personal data is no longer necessary for the purposes for which it was collected, we will delete it.
8. What Data Protection Rights Do You Have?
In the EEA, Switzerland, and the UK, you have the following rights, subject to the conditions of the GDPR and/or local data protection laws:
(1) The right to object to our processing of your personal data based on grounds relating to your particular situation.
(2) The right to obtain confirmation from us as to whether your personal data is being processed and, where that is the case, to request access to details about how we process your personal data and to receive a copy of such data.
(3) The right to obtain from us the rectification of inaccurate personal data concerning you.
(4) The right to request the erasure of your personal data, provided such data is not necessary for legally required purposes or for security and integrity purposes.
(5) The right to request the restriction of processing of your personal data, in which case it will be marked and only used by us for specified purposes.
(6) The right to receive the personal data you provided to us in a structured, commonly used, and machine-readable format, and the right to transmit such data to another entity without hindrance from us.
(7) The right to withdraw your consent at any time. This will not affect the lawfulness of our use of your personal data prior to withdrawal.
(8) The right to lodge a complaint with a supervisory authority.
(9) In certain jurisdictions (such as France and Portugal), you also have the right to provide us with instructions regarding the processing of your personal data after your death.
To submit a request to exercise your privacy rights, you may contact us by email at [limingyu@lovol.com]. In your request, please specify which right(s) you are exercising and how you would like us to assist. We may need to request specific information from you to help us verify your identity and confirm your entitlement to make the request. These are security measures to ensure we do not disclose personal data to unauthorized individuals or process data in an unauthorized manner. We may also contact you to seek further information about your request to clarify its scope and expedite our response. We will respond to requests to exercise privacy rights in accordance with applicable laws.
9. Are You Required to Provide Us with Your Personal Data?
You are under no legal obligation to provide us with personal data, but if we do not receive certain personal data from you, we will be unable to provide our products and/or services.
